Last Updated: March 26, 2026
By accessing or using the KindHOA website, application, or services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Services. KindHOA is a product of Kind Tech LLC, a Colorado limited liability company. KindHOA provides software to help Homeowners Associations ("HOAs") manage their communities.
KindHOA is a technology platform and software provider. We are not a property management company, a law firm, an accounting firm, or a financial institution.
You are solely responsible for all data, documents, communications, and financial records ("User Content") uploaded, transmitted, or stored through the Services. You agree not to:
KindHOA reserves the right to suspend or terminate accounts that violate these guidelines without prior notice.
KindHOA provides communication and management tools. We are not a mediator, arbiter, or party to any dispute between HOA members, the HOA Board, residents, or third parties. You agree to release KindHOA (and our officers, directors, agents, and employees) from any claims, demands, and damages arising out of or in any way connected with such disputes.
Certain features of the Services are subject to subscription fees. All fees are non-refundable unless otherwise required by law. KindHOA interfaces with third-party payment processors (e.g., Stripe) to facilitate transactions between residents and the HOA. We do not hold, escrow, or direct these funds. We are not liable for payment disputes, chargebacks, failed transactions, or errors made by the payment processor or your banking institution.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINDHOA AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT.
IN NO EVENT SHALL KINDHOA'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE AMOUNT YOU PAID KINDHOA, IF ANY, IN THE PAST 12 MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. KINDHOA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
You agree to indemnify, defend, and hold harmless KindHOA, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Services, including but not limited to any claims arising from HOA governance, financial management, or disputes between residents.
KindHOA offers optional AI-powered features, including an AI document assistant ("AI Chatbot"), powered by Google's Gemini API. By using these features, you acknowledge and agree to the following:
We may modify these Terms at any time. If we make material changes, we will provide notice through the Services or by email. Your continued use of the Services after the effective date of the changes constitutes your acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles. Any legal action or proceeding related to the Services shall be brought exclusively in the state or federal courts located in El Paso County, Colorado. Kind Tech LLC is organized under the laws of the State of Colorado.