No IT department needed. No training required. Just sign up, set up your community, and invite your residents. Here's how everything works, step by step.
Getting Started
Create your account, name your community, and connect your bank via Stripe. Upload your resident list or add them one by one. The whole process takes about 15 minutes.
Your community gets a free public website instantly
Connect Stripe to start collecting dues online
Import residents via CSV or add them manually
Bank-level encryption protects all your data
Community Name
Oakwood Estates HOA
Bank Account
Connected via Stripe
Residents Imported
187 residents added
Website Published
oakwood.kindhoa.com
Resident Onboarding
83% acceptance rate
Each resident gets a branded email invitation with a link to create their account. They set a password, verify their info, and they're in. Track who's accepted in real time.
Branded invitation emails sent automatically
Residents enable push notifications on their phone
Track invite acceptance rates on your dashboard
Residents can message the board immediately
Collect dues, handle ARC requests, post announcements, manage maintenance, run polls, coordinate volunteers — all without switching tools or sending spreadsheets.
Create invoices and track payments in real time
Manage maintenance requests and vendor bids
Run community polls with quorum tracking
Coordinate events and recruit volunteers
Upload documents — AI makes them searchable
$18,750
Dues Collected
3
Open Requests
1
Active Polls
4
Upcoming Events
24
Documents
12
Volunteers
Day-to-Day Workflows
Here's what it looks like when your board uses KindHOA to handle the most common HOA responsibilities. Each one takes minutes, not hours.
From creating a bill to money in your bank account — here's the whole process.
Board creates invoice
Set the amount, due date, and which residents to bill. You can bill everyone at once or one at a time.
Residents get notified
Each resident gets a push notification and email with a link to pay online — card or bank transfer.
Resident pays online
They click the link, choose their payment method, and pay in under 60 seconds. Or set up auto-pay so it happens automatically.
Money hits your bank
Stripe deposits the funds directly into your HOA's bank account within 2 business days. You see it on your dashboard instantly.
Also built in
When someone's lawn is overgrown or a rule is broken — here's how your board handles it.
Board spots a violation
A board member logs the issue — what rule was broken, which property, and adds a photo if needed.
Resident gets a notice
The homeowner gets a push notification and can view the details in their dashboard, including any photos.
Conversation happens
The resident can respond, ask questions, or explain. All messages are tracked in one place — no lost emails.
Resolved or fined
Once fixed, the board marks it resolved. If not resolved in time, a fine can be added as an invoice automatically.
Also built in
A resident reports a broken sprinkler head — here's how it gets fixed.
Resident submits a request
They describe the problem, attach a photo, and submit it through their dashboard. Takes 2 minutes.
Board gets notified
Every board member gets a push notification. The request shows up on the dashboard with all the details.
Board requests vendor bids
With one click, the board can send the job out for bids. Vendors get an email with a link to submit their quote.
Work gets done
The board picks a vendor, the resident is updated, and the vendor invoice is tracked in your finances.
Also built in
A homeowner wants to paint their house or add a fence — here's the approval process.
Homeowner submits a request
They describe what they want to change, upload plans or photos, and submit for review.
Committee reviews it
Board or committee members review the submission, leave internal notes, and discuss.
Board votes
Members cast their vote — approve, approve with conditions, or deny. The decision is recorded.
Homeowner gets the decision
The homeowner is notified of the result with any conditions. Everything is documented for your records.
Also built in
Plan a neighborhood cleanup, pool party, or holiday event — and get people to help.
Create an event
Set the date, time, location, and description. Board members or residents can create community events.
Request volunteers
Need people to bring drinks, set up tables, or direct parking? List volunteer tasks and how many people you need.
Neighbors sign up
Residents see the event and volunteer needs. They pick the task they want to help with — it's that easy.
Coordinate with the group
A group chat is automatically created for all volunteers so the organizer can share updates and details.
Also built in
Need the community's input on a budget, rule change, or vendor? Run a poll.
Board creates a poll
Write your question, add the choices, set a deadline, and decide if it's anonymous or identified.
Community gets notified
Every resident gets a push notification and optional email with a personal voting link.
Residents vote
One vote per household. They can vote from their phone, tablet, or computer — no meeting required.
Results are tallied
See results in real time with quorum tracking. When the poll closes, the board can share the outcome.
Also built in
The Big Picture
KindHOA isn't a bunch of separate tools — it's one connected system. When something happens in one area, the related parts update automatically.
Everything flows through one central place
A repair request turns into vendor bids. The winning bid becomes a vendor invoice tracked in your finances.
An unresolved violation creates a fine. That fine becomes an invoice the resident can pay online.
An event that needs help creates volunteer tasks. Volunteers are added to a group chat to coordinate.
Post an announcement and it reaches residents three ways: in-app, push notification, and email.
Set up recurring dues. Auto-pay charges residents automatically. Money goes straight to your bank.
Upload your CC&Rs, bylaws, and minutes. The AI assistant can answer questions from your documents.
Most boards use email for announcements, spreadsheets for finances, a shared drive for documents, and phone calls for maintenance. With KindHOA, it's all in one place. When a resident pays an invoice, you see it on your dashboard. When a maintenance request comes in, you can send it out for vendor bids with one click. When a volunteer signs up for an event, they're automatically added to the group chat. Everything just works together.
A Day in the Life
Here's a typical day using KindHOA — no phone trees, no spreadsheets, no headaches.
Sarah, HOA President
8:00 AM
Opens dashboard — sees 3 new dues payments came in overnight via auto-pay
8:15 AM
Gets a push notification: new maintenance request for a broken pool fence
8:20 AM
Reviews the request, sends it out for vendor bids with two clicks
12:00 PM
A vendor submits a bid through the portal — Sarah reviews it on her phone
2:00 PM
Posts an announcement about the upcoming community cleanup
3:30 PM
Checks the poll results — 67% voted yes on the new landscaping budget
5:00 PM
Responds to a resident's question about their ARC request in the message thread
Total time spent: about 20 minutes, spread throughout the day
Tom, Homeowner on Oak Lane
Morning
Gets a push notification that monthly dues were charged automatically — no action needed
10:00 AM
Sees a new community post in the feed — a neighbor's dog is missing. Shares a comment.
11:30 AM
Gets a notification about the community cleanup. Signs up to help set up tables.
1:00 PM
Checks the status of his fence request — it's been approved with conditions
3:00 PM
Votes in the landscaping budget poll from his phone — takes 30 seconds
Evening
Reads the board's announcement about pool fence repairs being scheduled
Total time spent: about 5 minutes, all from his phone
Most boards complete setup in 10-15 minutes. Creating your community, connecting Stripe, and importing residents can all be done in one sitting.
No. KindHOA works in any web browser on phone, tablet, or computer. Residents can add it to their home screen for an app-like experience with push notifications.
Yes. You can import your resident list via CSV. Financial history would need to be re-entered or tracked going forward, but most boards find the transition painless.
Absolutely. All payments are processed by Stripe (PCI-DSS compliant). Your data is stored with 256-bit encryption, row-level security, and full audit logging.
Email support@kindhoa.com anytime. We typically respond within 24 hours on business days, and paid plan customers get priority support.
Not at all. KindHOA is designed for volunteer board members who would rather be enjoying their weekend. If you can check email and use Facebook, you can use KindHOA.
No problem. Board members can mark check payments as received manually. Physical mail integrations are coming soon. Residents who prefer paper can still have their invoices managed by the board.
No credit card. No contracts. Just a better way to run your HOA.