The Welcome Mat — onboarding & day-to-day

How KindHOA works — set up your HOA in minutes.

Launch your free HOA portal in about fifteen minutes: invite residents, collect dues online, handle maintenance requests, and publish documents. Step-by-step guide for volunteer boards.

Start free Tour the features

Setup, in three steps

About fifteen minutes

Day-to-day workflows

Seven common ones

How everything connects

One quiet system

A day in the life

Board & resident

No. 01— Setup, in three steps

From signup to invitations.

OneSet up your community

Create the account, name the place, connect a bank.

Create your account, name your community, and connect your bank via Stripe. Upload a resident list or add neighbours one at a time. The whole thing takes about fifteen minutes.

A free public website is published instantly
Stripe handles dues collection — card and ACH
Import residents via CSV or add them manually
Bank-level encryption for every record

Setup progress

Community name

Oakwood Estates HOA

Bank account

Connected via Stripe

Residents imported

187 added

Website published

oakwood.kindhoa.com

TwoInvite your residents

A branded email, a one-tap link, a quiet welcome.

Each resident receives a branded invitation. They set a password, verify their info, and they're in. Track who's accepted in real time — no calling around.

Branded invitation emails sent automatically
Push notifications enabled at first sign-in
Invite acceptance shown live on your dashboard
Residents can message the board immediately

Resident onboarding

156of 187 accepted

83% acceptance rate

Johnson FamilyActive

Martinez FamilyActive

Williams FamilyInvited

ThreeRun it all from one dashboard

One quiet place for the whole community.

Collect dues, run budgets and transactions, handle ARC and maintenance, post announcements, run polls, coordinate volunteers — all without switching tools or sending spreadsheets.

Invoices, payments, fiscal-year budgets, and treasurer reports in one finance hub
Maintenance requests and vendor bids
Community polls with quorum tracking
Events, calendars, and volunteer recruitment
Documents — searchable by AI

Overview

$18,750

Dues collected

Open requests

Active polls

Upcoming events

Documents

Volunteers

No. 02— Day-to-day workflows

Seven things, the kind way.

How the most common HOA tasks actually get done.

Here’s what the board sees, step by step, when handling the work that used to live in a thirty-message email thread.

Workflow

Collecting HOA dues

From creating a bill to money in the bank — start to finish.

01
Board creates an invoice
Set the amount, due date, and which residents to bill — all at once or one at a time.
02
Residents are notified
Each resident gets a push notification and an email with a link to pay online.
03
Resident pays online
They choose card or bank transfer and pay in under 60 seconds — or set auto-pay.
04
Money lands in the bank
Stripe deposits funds into your HOA's bank account in two business days.

Workflow

Budgets, books & treasurer reporting

A fiscal calendar, a real adopted budget, and reports — without the spreadsheets.

01
Match your fiscal year
Set the month your fiscal year starts so dashboards line up with how the board plans.
02
Budget vs. actual
Set category targets, watch spending against plan, savings goals for reserves.
03
Proposals → adopted budget
Draft next year's plan, then publish into the official adopted budget.
04
Treasurer reports
Month- and year-end P&L in the app. Paid plan adds PDF export and 1120-H prep.

Workflow

Handling a rule violation

When a lawn is overgrown or a rule is broken — the calm path forward.

01
Board logs a violation
What rule was broken, which property, photos if needed.
02
Resident gets a notice
Push notification with the details in their dashboard.
03
Conversation happens
Threaded messages — no lost emails, no awkward letters.
04
Resolved or fined
Mark resolved when fixed, or auto-create an invoice for the fine.

Workflow

Maintenance requests

A resident reports a broken sprinkler — here’s how it gets fixed.

01
Resident submits
Describes the problem, attaches a photo, submits in 2 minutes.
02
Board is notified
Push notification and dashboard entry, all in one place.
03
Vendor bids
Send out for bids in one click. Vendors submit through a portal.
04
Work is done
Vendor picked, resident updated, vendor invoice tracked in finance.

Workflow

Architectural change requests

A homeowner wants to paint or build a fence — the gentle approval flow.

01
Homeowner submits
Describes the change, uploads plans or photos.
02
Committee reviews
Board members review, leave internal notes, discuss.
03
Board votes
Approve, approve with conditions, or deny — recorded.
04
Decision notified
Homeowner receives the decision with any conditions.

Workflow

Events & volunteer coordination

Plan a cleanup, pool party, or holiday event — and gather help.

01
Create an event
Date, time, location, description — by board or residents.
02
Request volunteers
List volunteer tasks and how many people you need.
03
Neighbours sign up
Residents see needs and pick the task they'll help with.
04
Coordinate together
A group chat is created automatically for all volunteers.

Workflow

Polls and community voting

Need community input on a budget, rule change, or vendor? Run a poll.

01
Board creates a poll
Question, choices, deadline. Anonymous or identified.
02
Community is notified
Push and email with a personal voting link.
03
Residents vote
One vote per household, from any device, in seconds.
04
Results, tallied
Real-time with quorum tracking. Outcomes shareable on close.

No. 03— How everything connects

One quiet system.

Not a bundle of tools. A single, connected place.

When a resident pays an invoice, the dashboard and the ledger update together. When the treasurer closes the month, reports pull from the same data. When a maintenance request comes in, you can send it out for vendor bids in one click. When a volunteer signs up for an event, they’re added to the group chat. Everything quietly works together.

Maintenance → Vendor bids → Finances

A repair request becomes vendor bids; the winning bid becomes a tracked invoice.

Violations → Fines → Invoices

An unresolved violation creates a fine. The fine becomes an online invoice.

Events → Volunteers → Group chat

An event with volunteer tasks creates a group chat where they coordinate.

Announcements → Push → Email

Post once. Reach residents in-app, by push, and by email.

Invoices → Auto-pay → Bank

Recurring dues. Auto-pay. Money to your bank — on a schedule.

Fiscal calendar → Budget → Reports

Aligned to your fiscal year, proposals adopted, treasurer reports run.

Documents → AI search → Answers

Upload CC&Rs, bylaws, minutes. Ask questions in plain language.

No. 04— A day in the life

Twenty minutes for the board. Five for the resident.

The Board MemberSarah, HOA President

8:00 AM
Opens the dashboard. Three new dues payments came in overnight via auto-pay.
8:15 AM
Push notification: a new maintenance request — broken pool fence.
8:20 AM
Reviews the request, sends it for vendor bids in two clicks.
12:00 PM
A vendor submits a bid through the portal — Sarah reviews on her phone.
2:00 PM
Posts an announcement about the upcoming community cleanup.
3:30 PM
Checks the poll results — 67% voted yes on the landscaping budget.
5:00 PM
Replies to a resident's question about an ARC request, in thread.

Total time spent: about twenty minutes, spread across the day.

The ResidentTom, Homeowner on Oak Lane

Morning
Push: monthly dues charged automatically. Nothing to do.
10:00 AM
Sees a community post — a neighbour's dog is missing. Adds a comment.
11:30 AM
Notification about the cleanup. Signs up to help set up tables.
1:00 PM
Checks the status of his fence request — approved with conditions.
3:00 PM
Votes in the landscaping poll from his phone — 30 seconds.
Evening
Reads the board's note about pool fence repairs being scheduled.

Total time spent: about five minutes, all from his phone.

Ready when you are.

Setup takes fifteen quiet minutes — no card, no contract. Most boards are inviting their first residents the same afternoon they sign up.

Start free Talk to a neighbour

Related resources

Keep exploring

Create the account, name the place, connect a bank.

Create your account, name your community, and connect your bank via Stripe. Upload a resident list or add neighbours one at a time. The whole thing takes about fifteen minutes.

A free public website is published instantly

Stripe handles dues collection — card and ACH

Import residents via CSV or add them manually

Bank-level encryption for every record

A branded email, a one-tap link, a quiet welcome.

Each resident receives a branded invitation. They set a password, verify their info, and they're in. Track who's accepted in real time — no calling around.

Branded invitation emails sent automatically

Push notifications enabled at first sign-in

Invite acceptance shown live on your dashboard

Residents can message the board immediately

One quiet place for the whole community.

Collect dues, run budgets and transactions, handle ARC and maintenance, post announcements, run polls, coordinate volunteers — all without switching tools or sending spreadsheets.

Invoices, payments, fiscal-year budgets, and treasurer reports in one finance hub

Maintenance requests and vendor bids

Community polls with quorum tracking

Events, calendars, and volunteer recruitment

Documents — searchable by AI

Not a bundle of tools. A single, connected place.